Return and Cancellation policy

Thank you for shopping at Epassionfruit.com.
If you’re not happy with your purchase, we’re more than happy to help you.

Cancellation 

You can cancel you order within 24 hours, we will refund it to the original method of payment. Once you order is been ship, there will be no cancellation allow.

Returns

You have 14 number of days to return an item from the date that you purchase it. To be eligible for a return here at epassionfruit.com, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you received it.
We require the original receipt or proof of purchase to be eligible for a return.

Shipping

You will be responsible for paying the costs of shipping your item back to us.

P.F Farm - 1113 SW park st Okeechobee FL 34972.

Before ship the item back to epassionfruit.com. You must contact our customer service for RMA - return merchandise authorization.

Without RMA issued we don't responsible for the order send it back to epassionfruit.com got lost.

The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.

Refunds

Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.
If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in  10 days.

 

If you have any further question regarding your orders, please, don’t hesitate to Contact US to find out more.